The first is accountability. The upside of the flourishing blogosphere is that beyond our own strict editorial standards, there is a new check and balance. I take my hat off to Charles Johnson, the editor of Little Green Footballs. Without his website, the Hajj photo may well have gone unnoticed.
The blogosphere provides accountability. They’re not always going to be right. Indeed, many of the accusations levelled at traditional media are partisan in nature – but some are not. We have to listen to the bloggers – we shouldn’t ignore them.
The second lesson is about the trust of our audience. We learned at Reuters that the action of one man – a man who wasn’t even a full-time staff member – could seriously hurt the trust in our news, built assiduously over 155 years. His stupid decision to clone smoke cost us.
We learned that your reputation is only as good as the last photograph you transmit, or the last story you file.
The final lesson we learned was this – more than ever the world needs a media company free from bias, independent, telling it as it really is, without the filter of national or political interest.
Tuesday, December 12, 2006
From Reuters CEO Tom Glocer
Reuters CEO Tom Glocer gave this speech to the Globes Media Conference yesterday in Tel Aviv. It's an interesting take on the opportunities and challenges to covering news in partnership with citizen media. In reference to the doctored stringer photo from conflict in Lebanon, Glocer said Reuters learned three key lessons: